The Terms and Conditions of your pets stay.

 

When your Rabbit of Guinea Pig comes to stay you need to bring

  1. Your pet's favourite Toys
  2. Written instructions on your Rabbit or Guinea Pigs diet/feeding regime.
  3. Your rabbit favourite dry food (this is to avoid tummy upsets)
  4. Your contact information or that of a trusted friend if you will be unreachable
  5. Your Vets contact information.

All other pets must bring

  • Your pet's cage and any toys
  • Written instructions on your pet's diet/feeding regime.
  • Your pet's dry food (this is to avoid tummy upsets)
  • Your contact information or that of a trusted friend if you will be unreachable
  • Your Vets contact information.


Other important information

  • VHD and Myxomatosis can be transmitted by air, clothing, shoes and infected rabbits and due to the horrendous and often fatal outcomes of these diseases, all rabbits must be vaccinated against VHD (annually) and Myxomatosis (every 6 months). These vaccines should NEVER be given together – always allow at least a 2 week gap, then you must allow at least 3 weeks post vaccination, before boarding your rabbits.
    A valid vaccination certificate must be produced on arrival.
  • Play time and exercise are included in your pets stay and all of our guests have the use of our outdoor facilities, weather of course permitting. We have large, secure runs which have built-in weatherproof 'houses'.
  • No guests may share runs or are mixed at any time, unless they are boarded together from the same family.
  • If any pet shows signs of disease, illness, injury or pregnancy, we reserve the right not to accept the pet.
  • Please notify us in writing of any previous or existing medical conditions at the time of booking.
  • Should your pet become ill during its stay with us, or if we are concerned about the general health of the animal, we reserve the right to seek advice from our vet. You must pay for any vet fees incurred whilst your animal is in our care, on collection of your pet.
  • Unfortunately, small pets can pass away with very little warning and we will do everything in our power to make your pets last hours as dignified and comfortable as possible.
  • We are unable to keep pets that have passed away on our premises, however, all pets will be taken to our vet and you should contact them to discuss your final wishes.
  • Veterinary insurance cover does not extend to pre-existing conditions
  • Please note that no booking can be guaranteed unless a 20% non-refundable deposit is paid at the time of booking.
  • Fees are payable in advance on arrival.
  • No cheques are accepted unless accompanied by a bankers card
  • Cash and credit cards also accepted..
  • Fees are charged by the night.
  • Animals not collected by 12 midday on the date of departure will be charged an additional night.
  • All pets should arrive in a secure pet carrier.

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